Imagine if this was how a feedback conversation started? The person receiving this would almost certainly get defensive and once that happens the opportunity for learning is gone!
The SBI™ tool is a simple and powerful technique to make sure you format your feedback in a constructive way.
Example: How to use SBI
Situation:
Danny, a week ago we were having the quarterly planning meeting for product
Behaviour:
When Stephanie, the new Jr. PM, started talking you interrupted her almost as soon as she started making her point.
Impact:
After that, Stephanie shut down and didn’t contribute during the rest of the meeting.
Why is this useful?
It increases the chance of feedback being well-received and impactful